Thousand Trails Paradise

General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• RV site check-in: 12 noon
• RV site check-out: 11 a.m.
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 21 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. No aggressive breeds or exotic animals. Three pets total permitted per site. Please clean up after pets and do not leave unattended on site. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental. See more here
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

After Hours Arrival

• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policy

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Cancellation & Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Campground Information

• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• There are a limited number of sewer sites available. There are two free dumpsites.
• Pets in our rentals are charged $10 per pet, per night.
• A limited number of fire pits are available for rent. You may bring your own above ground screened fire pit. Fire rings are not allowed.
• While we have a few sites where satellite reception can be obtained, most individual sites do not have public cable or satellite connections. We do have regular TV reception that is limited to 2 channels for antenna use only. The rec center offers satellite TV for the community.
• WiFi is only available at the rec center.
• No propane sales.